Agencies send whoever is available. You meet a stranger at the door on the worst night of your recovery. That's not how this works. You speak with me before you book, I learn your procedure and your surgeon's preferences ahead of time, and I'm the person who shows up.
My name is JoAnne Gomez. I've been a Registered Nurse for 27 years. Twelve of those were in the Trauma-Neuro ICU at St. Michael's Hospital, a Level 1 trauma centre, with earlier years in the Medical-Surgical ICU at Toronto Western Hospital and UHN. That background is why I don't panic and why I notice things early.
For the last 14 years I've worked in plastic surgery post-operative recovery at a Toronto cosmetic surgery clinic. I recover these patients every week. I know what surgeons here want, how their drains are managed, how their garments go on, and what a normal first night looks like compared to one that needs a phone call.
I hold a Critical Care Nursing Certificate from Humber College, a nursing diploma from George Brown College, and a dual Bachelor of Arts in Psychology and English from the University of Nebraska. I've written two books published on Amazon: Burnout to Balance and Stronger Than You Think. My registration is current and unrestricted, and you can check it yourself any time on the CNO Registry.